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PolyAI
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- 11 OctExecutives say voice AI still hasn’t had its ‘ChatGPT moment’
Industry executives told TechCrunch that despite advances such as full‑duplex models, voice AI has not yet achieved the widespread, natural conversational breakthrough of ChatGPT. They said faster on-device reasoning and more natural, confidence‑inspiring customer‑service agents are needed for broader adoption.
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