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digital dark patterns

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  1. 14 Oct
    New York City starts enforcing a ‘Click to Cancel’ subscription rule

    On October 1, New York City began enforcing a ‘Click to Cancel’ rule to require subscription cancellations be as easy as sign-ups. The policy aims to fight digital “dark patterns” that make cancellations slow, hidden, or confusing so customers keep paying for services they no longer want.

    Policy · 1 source

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