Policy · Updated 14 Oct, 11:53 am IST
New York City starts enforcing a ‘Click to Cancel’ subscription rule
Why it matters for readers: It matters because it forces websites to be fairer and makes it easier to stop services you don't want.
- Mayor Zohran Mamdani announced enforcement of the ‘Click to Cancel’ rule on October 1.1
- The rule requires residents to be able to cancel subscriptions as quickly as they can sign up, ideally with a single click.1
- The policy targets digital “dark patterns” that hide cancellation buttons behind menus or force long processes to retain customers.1
- Officials argued that if a company can charge with one click, customers should be able to stop payments with one click.1
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