Security · Updated 12 Oct, 11:25 pm IST
Elon Musk leaked Lego order details; X users manipulated Lego chatbot
Why it matters for readers: Demonstrates how public posts can be used to test the limits of automated customer-service systems.
- Musk shared a screenshot showing a Grok bot purchase that included his Lego order number, price, delivery and billing addresses, email and last four digits of his credit card.1
- An X user named Enderman used the exposed email and order number to contact Lego’s customer-service chatbot and reportedly canceled the order, according to screenshots.1
- Another X user used the same details with Lego’s AI assistant ‘Sophia’ to reopen the delivery, increase the order quantity to 400, and change the delivery address while using Musk’s original payment method, per screenshots.1
- Musk later replied on X saying his order had not been canceled, after the screenshots circulated.1
- The incident began after Musk praised Grok’s usefulness in ordering Lego kits, then posted the screenshot publicly on X.1
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