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Business · Updated 13 Oct, 11:25 am IST

Zoho freezes 2026 salary hikes as AI costs surge

Image: Indian Express Technology

Why it matters for readers: It explains why a big software company is pausing pay hikes and cutting costs: AI is expensive to run.

  • Zoho has frozen annual pay raises for all employees in 2026.1
  • The company cites rapidly increasing AI usage and a roughly four-fold rise in server prices as drivers of much higher expenses.1
  • Zoho says it has not grown its employee count or hired new staff for the past 18 months.1
  • Management has reduced the marketing budget and says it is working to avoid mass layoffs.1

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