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Security · Updated 21 Oct, 12:37 pm IST

SBI probes dark‑web exposure of 3,897 customer records

Image: Indian Express Technology

Why it matters for readers: It explains why your bank may contact you after an incident and why personal data leaks matter even if core services keep running.

  • A preliminary review of roughly 3.75 lakh records on the dark web identified 3,897 SBI customer records containing PII such as names, mobile numbers, dates of birth, emails and addresses.123
  • Exposed data reportedly included branch details, Customer Information File (CIF) identifiers, lead IDs, loan metadata and other related files.23
  • SBI received alerts about the suspected exposure on October 16 from its threat intelligence provider, the Defence Cyber Agency and CERT‑In.23
  • The bank has activated cyber incident response and containment protocols and engaged an independent CERT‑In‑empanelled cybersecurity agency to investigate the leak.123
  • SBI said the incident is not expected to have a material impact on its core business operations or financial performance.13

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How this story developed

  1. 21 Oct, 09:37 am · Indian Express Technology

    State Bank of India reports cyberattack involving nearly 3,900 customer records

  2. 21 Oct, 11:32 am · Inc42

    SBI Flags Exposure Of 3,897 Customer Records On Dark Web

  3. 21 Oct, 12:37 pm · The Hindu Technology

    SBI probes dark web exposure of nearly 3,900 customer records