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Tools · Updated 27 Oct, 12:30 am IST

ChatGPT directs users to 404 Media for tech support, says journalist

Why it matters for readers: It shows AI chatbots sometimes recommend third parties when users ask for practical help.

  • Jason Koebler says ChatGPT has been telling people with normal tech-support problems that 404 Media can help them.1
  • Koebler argues people are using ChatGPT for routine tech problems because big tech platforms make it hard to contact a human customer-support agent.1
  • The observation was reported on 26 October 2026 and quoted by Simon Willison (press).1
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