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Business · Updated 22 Oct, 09:48 pm IST

Gartner: Only 13% of Companies Report Major AI Returns

Image: The Decoder

Why it matters for readers: Explains why companies talk a lot about AI but many still can't show real business benefits.

  • Only 13% of respondents report major or transformative returns from AI investments.1
  • 58% of CIOs are tasked with delivering cost savings through AI, while 51% expect AI to increase total operating costs.1
  • 44% of CEOs struggle to demonstrate AI-driven financial returns to stakeholders.1
  • Despite uncertain returns, 75% of CEOs plan to increase their technology spending.1
  • Gartner warns of a widening gap between vendors' 'innovation race' and companies' needed 'outcomes race', urging firms to decide early which AI projects to continue or stop.1
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