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Policy · Updated 11 Oct, 11:31 pm IST

NYC finalizes 'Click to Cancel' rule to curb subscription traps

Why it matters for readers: It means you should be able to cancel subscriptions as simply as you signed up, and companies can be fined if they make it hard.

  • The DCWP will enforce the rule, which was finalized and will take effect on October 1, 2026.1
  • Businesses must clearly explain subscription terms and disclose consumers’ rights when buying or cancelling subscriptions.1
  • Companies must provide a straightforward cancellation process in the same method as sign-up.1
  • Businesses cannot require consumers to pay to return items that were provided for free.1
  • Violations can lead to civil penalties starting at $525 and may require refunds to consumers.1

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