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Tools · Updated 19 Oct, 06:14 pm IST

Microsoft fixes Outlook bug that hid Copilot buttons

Image: BleepingComputer

Why it matters for readers: It shows Microsoft is patching UI bugs that prevented access to Copilot in the classic Outlook desktop app.

  • Affected users with Copilot Chat (Basic) or Microsoft 365 Copilot (Premium) sometimes lost Copilot buttons in classic Outlook.1
  • Missing elements included the Copilot button above the ribbon, the Copilot icon in the left app bar, and a non-working Open command in Add Apps.1
  • Copilot remained accessible from other entry points like Outlook on the web or the standalone Microsoft Copilot app or web experience.1
  • Microsoft traced the cause to a bug that prevented Outlook from retrieving required account information from the user’s Outlook profile and said it has fixed the issue.1
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