Deals · Updated 22 Oct, 06:00 am IST
Karta AI raises $3M seed to automate inbound calls for BFSI
Why it matters for readers: It matters because AI is being used to handle complex customer calls, not just simple FAQs, across languages.
- Karta AI raised $3 million in a seed round led by PeerCapital and Cedar Hill Capital, with participation from Wyser VC, CDM Capital and Seedstars.1
- The startup was founded in 2024 by Vijaypal Singh and Abhishek Kushwaha, both former Razorpay executives.1
- Karta AI offers an omnichannel customer communication platform (voice, chat, email, WhatsApp) but focuses on automating complex inbound voice interactions across enterprise systems.1
- The company says it handles about 2 million customer conversations monthly in over 25 languages and has 10–12 paying customers, including PhonePe.1
- Funds will be used to expand go-to-market and distribution over the next two years and to invest in product development and emerging AI features like self-learning.1
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