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Security · Updated 24 Oct, 06:20 pm IST

Phishing call led to Rs 3.73 lakh unauthorised debit from SBI account

Image: Indian Express Technology

Why it matters for readers: Explains a common scam pattern so you can recognise and avoid similar fraud attempts.

  • Scammers sent an SMS about blocking non-chip debit cards, then called the customer posing as a bank official to extract OTPs.1
  • Within minutes of the call, Rs 3.73 lakh was debited from the retired teacher's account in July 2019.1
  • The customer reported the fraud to SBI customer care 51 minutes after receiving the initial SMS.1
  • Police identified the fraud mechanism as involving four Spice Digital wallets registered with different phone numbers.1
  • Victims often face a separate legal and procedural challenge in establishing their right to reimbursement from the bank.1

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