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Policy · Updated 9 Oct, 12:33 am IST

Anthropic updates Claude usage policy to ban sustained abuse and allow suspensions

Image: The Decoder

Why it matters for readers: It explains why an AI you interact with might stop conversations or lead to account restrictions if interactions cross new policy lines.

  • The updated usage policy bans "sustained and needless abusive or cruel behavior" toward Claude and allows Anthropic to warn, throttle, restrict, suspend, or terminate access for violations.1
  • Anthropic says the rule does not apply to common user frustration, dark creative themes, or model testing and is intended for extreme cases only.1
  • Anthropic's products include real-time safeguards that can block or limit certain outputs as part of enforcement.1
  • The policy change is tied to Anthropic's broader approach that treats Claude as having "functional emotions" and is linked to prior internal documents like the leaked "Soul Doc."1

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